Choosing The Right Support Worker
5 Questions To Guide You To
The Support You Deserve
The right support worker can make every day feel lighter, calmer, and more productive.
Finding the right support worker for your child is about so much more than filling a shift.
It is about finding a person who truly “gets” them, connects with them, and brings out their best.
Here are five simple, powerful questions to help you find a support worker who will make a real difference.
1. Do They Have The Capacity To Connect With Your Child?
Every child is unique, even if they share similar behaviours.
A support worker who is wonderful for one child might not be the best fit for another, and that is okay.
You are looking for someone who has the ability, patience, and enthusiasm to work alongside your child in a way that makes them feel valued and understood.
I look after two children with the same goal of building motor skills, yet their responses are completely different.
The right worker spots those differences and adjusts naturally.
2. Do They Notice And Respond To Your Child’s Cues?
A great support worker does not just “help”, they really listen, observe, and respond.
They recognise when your child might be feeling unsure or unsettled, and they know how to turn things around.
It could be as simple as changing the activity, adding something fun, or introducing a calming strategy.
It is those small, thoughtful adjustments that help your child feel safe, supported, and ready to join in.
3. Are They Committed To All Parts Of The Role?
The best workers are there for all of it, the fun, the challenges, and the everyday in-between.
They turn up with energy, keep to the plan, and stick with it, even when it is not easy.
It is easy to enjoy the outings, the trips to the shops or cafes.
But the real progress often happens in the quieter, more personal moments: learning a new skill, mastering a routine, building independence step by step.
4. Does The Company Equip And Support Their Staff?
A well-prepared support worker is a confident, capable support worker.
As a parent, it is worth asking if the company provides their support workers with proper schedules, up-to-date training, and the tools needed to do the job well.
Ask if resources like reading materials, therapy tools, or activity kits are supplied.
For my support workers, I often create resources myself, from simple worksheets to motor skills games.
I never expect them to come back spotless, children learn best when they can explore freely. When a provider invests in their workers, it shows in the support your child receives.
5. Do They Keep You In The Loop?
The right provider will check in regularly, not just when something goes wrong.
They will update you on how your child is going, share wins, and talk about progress on goals.
They work with you to adjust strategies when needed.
Those conversations show you are part of a team who are working together for your child’s success.
A Little Extra: Fun Activities That Build Skills
The right support is not just about the worker, it is also about what they bring into your child’s life.
That is why I love sharing free activity ideas: water play, sensory games, matching shapes, recognising animals, or using magnetic tiles to learn about body parts.
Some activities can be printed and turned into fun worksheets, like a “match the mouth and nose” game. They are playful, hands-on ways to build confidence and independence.
The Heart Of It
Choosing a support worker is choosing someone to share in your child’s growth.
The right match makes every goal feel within reach, and every day a little brighter.
